STORE POLICY

HAIR CARE TIPS 

1. Always co-wash your bundles/wig before installation. This will give your hair a silky soft luxurious flow

2. Use the over and out method during installation and cut your weft only when absolutely necessary

3. We​ft sealant is only recommended if you plan on cutting your wefts. This will allow your bundles to last long although they have been altered

4. Maintain your wavy/curly hair with rich conditioner. Shampoo isn’t recommended. Section your curly hair and comb from the end up using a wide tooth comb. Rinse. Let air dry. Do not touch hair while drying.  Do not comb curly hair when it’s dry. *Combing dry curls may frizz your hair.

5. Remember to stay away from alcohol based products

6. If you are wanting to color your hair, allow a licensed professional to do so. 

7. Do not sleep on wet hair. Section your hair and use silk wraps/scarfs for sleeping. 

8. Wash bi-weekly if not weekly

9. Use heat to a minimum for longer lasting hair. This includes your leave out, you don't want damaged hair

ORDER CANCELLATIONS/EXCHANGES

ALL sales are final after shipping. No returns or exchanges due to COVID-19. Our company is taking the proper protocols for fulfilling orders safely.

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If you detect any issues with your hair please contact us immediately to discuss the problems and we will resolve them accordingly. 

Please provide the full name on the order

Order No.

Proof of wrong item/damages 

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CONTACT INFORMATION:  info@herporiumcollection.com